Contact Us

This page is for customers residing in Japan.

For customers residing in other regions, please choose your region from the list below.

Notice of golden week holidays

We regret to inform you that our company will be closed from Wednesday, April 29 , 2026 – Wednesday, May 6, 2026.
Requests received via the inquiry form during the closure period will be responded to sequentially from the next business day onward.
We apologize for any inconvenience this may cause and appreciate your understanding.

Customers who use Tiger product

Please read FAQs and the instruction manual as this may help you solve the problem.

Contact for each inquiry

Individual Customers

Products & Parts
Repair
Online Store
TIGER FOREST

For Business

Orders and Inquiries
Inquiries regarding use of product images and coverage
Other Inquiries

Products & Parts

  • For inquiries about products and parts

    For inquiries about products and parts, please contact us here.

    Inquiry form

  • Inquiries about consumables and optional accessories

    For inquiries about consumables and optional accessories, please contact us through the Tiger Parts Shop.

    Tiger Parts Shop

Repair

  • Reception for Repair

    Make a request for repair at the following reception for repair.

    Reception for Repair

Online Store

  • Inquiries about TIGER Online Store for individual customers

    For inquiries before/after product purchase, please contact us here.

    If you have not heard from us within 5 business days of your inquiry, it is possible that we have not been able to send or receive your message due to some error. Please contact us again or call us.

    Click here for individual customers

  • Contact us for more information about e-Gifts.

    Click here to inquire about e-Gifts

  • Inquire about the Tiger Corporation membership.

    For inquiries about the Tiger Corporation membership.

    If you have not heard from us within 5 business days of your inquiry, it is possible that we have not been able to send or receive your message due to some error. Please contact us again or call us.

    Member Site TIGER FOREST

For Business

  • Inquiries Commercial Use Product and Parts

    For inquiries regarding commercial products and parts, please contact us here.

    Inquiry form

  • Inquiries about TIGER Online Store for corporate customers

    If you are interested in collaborating with our products or conducting interviews, please contact us here.

    If you have not heard from us within 5 business days of your inquiry, it is possible that we have not been able to send or receive your message due to some error. Please contact us again or call us.

    Click here for corporate customers

  • If you are interested in personalized bottles or a bulk order, please contact us.

    Click here for personalized bottles and bulk orders

  • Inquiries about Industrial Equipment

    For more information on the research and development of products and the methods of applying the vacuum insulation technology, please contact us here.

    Inquiry form

Use of product images and coverage

  • Inquiries regarding use of product images and coverage

    If you wish to use product images or apply for interviews, please contact us here.

    If you have not heard from us within 5 business days of your inquiry, it is possible that we have not been able to end or receive your message due to some error. Please contact us again or call us.

    Click here to inquiries regarding use of product images and coverage

Other

  • Other Inquiries

    For inquiries other than the above, please contact us here.

    Inquiry form